Terms & Conditions
Welcome to Kwan Network Solution. These terms explain how we operate, what you can expect from us, and what we expect from you. By using our website or services, you’re entering into a contract with us — no scary stuff, just clarity.
Term of Engagement
These Terms take effect from the date you begin using our services or enter into a formal agreement with us. The engagement remains in effect until it is terminated by either party, subject to the cancellation terms outlined herein. No minimum contract period applies unless otherwise specified in a written agreement.
Services Provided
Kwan Network Solution offers a comprehensive range of digital solutions, including but not limited to:
Website & Application Development: Design and development of responsive websites, mobile applications, and web portals tailored to client needs.
Digital Marketing: Services such as SEO, SEM, PPC, and social media marketing to enhance online visibility.
Hosting and Infrastructure: Email setup, web hosting, domain registration, database integration, and system maintenance.
IT Solutions: Deployment of scalable software systems, automation, and customized technical solutions.
We reserve the right to suspend, modify, or discontinue service delivery in cases of non-payment, lack of cooperation, or undue delay caused by the client.
Client Access and Information Accuracy
To access specific services, clients may be required to register or provide personal and business-related information. You agree that all information submitted is accurate, current, and complete. Kwan Network Solution reserves the right to deny or revoke access to our systems or platforms in cases where the provided information is found to be false, outdated, or incomplete. All submitted information is stored securely and treated as confidential in accordance with our privacy practices.
Intellectual Property Rights
Unless otherwise agreed in writing:
All code, designs, documents, and strategies developed by Kwan Network Solution remain our intellectual property.
Clients receive a non-transferable, non-exclusive license to use the final deliverables solely for the purposes outlined in the project scope.
Unauthorized reproduction, distribution, or reverse engineering of any proprietary material is strictly prohibited.
We reserve the right to display completed work in our portfolio unless explicitly restricted by the client.
Third-party trademarks and assets remain the property of their respective owners.
Payment Policy
Payment terms vary depending on the nature of the engagement:
Products must be paid in full prior to delivery or deployment.
Services follow a milestone-based or installment payment plan, as detailed in your proposal or agreement.
We may request identity verification for card payments. Delayed payments may result in suspension of work or termination of the agreement. Projects delayed due to non-payment beyond 15 days may incur reactivation fees.
Refund & Cancellation Terms
A written request is required to cancel any service, and must be submitted by the authorized individual who initiated the engagement.
A full refund may be considered within 7 calendar days of payment, provided no substantial work has commenced.
If work has begun, clients are responsible for payment corresponding to the completed milestones or deliverables.
Cancellations beyond 7 days from payment are non-refundable.
Communications with our team may be recorded for quality, training, and security purposes.
Use of Work and Ownership Protections
All materials created by Kwan Network Solution are protected by copyright and licensing agreements. Clients are prohibited from:
Reselling or redistributing our work without formal approval.
Removing branding, credits, or license notices without consent.
Modifying or adapting code/designs for alternate use unless contractually agreed.
Deliverables are to be used only as intended within the scope of the original project.
Client-Provided Content
Any materials provided by the client (text, logos, images, videos, documents, etc.) must:
Be legally owned or properly licensed by the client.
Not violate any third-party intellectual property rights.
Be permissible for use within the context of the project.
By submitting content, you grant us a non-exclusive, royalty-free license to use, edit, and integrate it for the sole purpose of fulfilling the scope of your project.
Third-Party Links and Tools
Our website or services may include links to external websites or third-party platforms. These are provided for convenience only. We do not control, endorse, or assume responsibility for the content or practices of any third-party website.
Limitation of Liability
Kwan Network Solution shall not be liable for:
Any indirect, incidental, or consequential damages arising from the use of our services.
Service interruptions due to third-party failures, such as hosting providers or external APIs.
Errors resulting from unauthorized modifications to our deliverables by the client or third parties.
Our liability, under any circumstance, shall be limited to the amount paid by the client for the specific service in question.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Any significant changes will be reflected on this page with an updated “Effective Date.” By continuing to use our services after such changes, you acknowledge and accept the updated Terms.
Contact Us
Got questions, concerns, or just want to double-check how your data’s handled? Hit us up anytime:
Email: info@kwannetworksolution.com
Phone: +91 821-970-3679
Office Address: Office No. 23, F-247, Industrial Area, Sector 74, SAS Nagar Mohali, Punjab 160071